Last Updated: September 28, 2026

Welcome to Velvity. These Terms & Conditions (“Terms”) govern your access to and use of thevelvity.com (the “Site”) and your purchase of products offered through the Site.

By accessing our Site, placing an order, or otherwise using our services, you agree to these Terms. If you do not agree with these Terms, please do not use the Site.

1. About Velvity

Velvity is an online retailer offering lifestyle, beauty, wellness, home, and personal accessories.

Throughout these Terms, “Velvity,” “we,” “us,” and “our” refer to the operator of thevelvity.com. “You” and “your” refer to customers and other visitors to the Site.

2. Eligibility

By using this Site or placing an order, you represent that you are legally capable of entering into a binding agreement or that you are using the Site with the permission and supervision of a parent or legal guardian.

You are responsible for providing accurate and complete information when placing an order.

3. Products & Product Information

We make reasonable efforts to display our products, descriptions, colors, dimensions, features, and images as accurately as possible.

However, actual product colors and appearance may vary slightly due to screen settings, lighting, manufacturing variations, supplier updates, or other factors.

Product availability is not guaranteed. We reserve the right to modify, discontinue, limit, or replace products offered on the Site at any time.

4. Pricing

All prices displayed on the Site are shown in U.S. dollars unless otherwise stated.

Prices may change at any time without prior notice. The price charged for an order will generally be the price displayed at checkout when the order is submitted.

Applicable taxes, shipping charges, discounts, and other charges will be displayed during checkout where applicable.

We reserve the right to correct pricing, typographical, or other errors. If an error affects an order you have already submitted, we may contact you regarding the error and, where permitted by law, cancel and refund the affected order.

5. Orders

Submitting an order does not necessarily mean that the order has been accepted.

We reserve the right, where permitted by law, to refuse or cancel an order for legitimate reasons, including suspected fraud, incorrect pricing or product information, inventory issues, payment problems, or shipping restrictions.

If we cancel an order after payment has been collected, we will issue an appropriate refund to the original payment method.

6. Payment

Available payment methods will be displayed during checkout.

By providing payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges associated with your purchase.

Payments may be processed through third-party payment processors. Your use of those payment services may also be subject to the provider’s own terms and privacy practices.

7. Shipping & Delivery

Shipping options, costs, and estimated delivery information are provided during checkout or through our Shipping Policy.

Delivery estimates are estimates rather than guarantees unless we expressly state otherwise. Delays may occur due to carriers, weather, customs, supplier processing, high order volumes, incorrect delivery information, or other circumstances outside our reasonable control.

Because certain Velvity products may be fulfilled by third-party suppliers or fulfillment partners, products within the same order may arrive separately.

Customers are responsible for providing a complete and accurate shipping address.

Nothing in this section limits any rights you have under applicable consumer-protection laws regarding delayed or undelivered orders.

Please review our Shipping Policy for additional information.

8. Returns, Refunds & Exchanges

Returns, exchanges, and refunds are governed by our Returns & Exchanges Policy.

Eligibility may depend on factors including the product's condition, the amount of time since delivery, and whether the product falls within an excluded category.

Products must generally be returned in the condition required by our Returns & Exchanges Policy.

Nothing in our return policy limits rights or remedies that cannot legally be waived.

9. Order Issues & Damaged Products

If your order arrives damaged, defective, incorrect, or incomplete, please contact Velvity as soon as reasonably possible after receiving the package.

We may request photographs, videos, packaging information, order details, or other reasonable documentation to help investigate the issue.

Depending on the circumstances and applicable policies, an appropriate resolution may include replacement, refund, store credit, or another remedy.

10. Third-Party Fulfillment

Velvity may work with third-party suppliers, manufacturers, shipping carriers, fulfillment providers, and other service providers to process and deliver orders.

As a result, packaging, fulfillment locations, carriers, and delivery times may vary between products.

Velvity remains responsible for its obligations to customers to the extent required by applicable law.

11. Promotions & Discount Codes

From time to time, Velvity may offer promotional codes, sales, discounts, free-shipping promotions, or other special offers.

Promotions may be subject to additional eligibility requirements, expiration dates, minimum purchase amounts, product exclusions, or other conditions disclosed with the offer.

Unless otherwise stated, promotional offers cannot be combined.

We may modify or discontinue promotions where permitted by law, but changes will not improperly alter completed purchases.

12. Personal Use

Products purchased through Velvity are intended for lawful personal use unless otherwise expressly agreed.

You may not use the Site or our products for unlawful, fraudulent, abusive, or unauthorized purposes.

13. Intellectual Property

The Site and its original content, including the Velvity name, logos, graphics, website design, written content, and other Velvity-created materials, are owned by or licensed to Velvity and are protected by applicable intellectual-property laws.

You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit Velvity-owned content without our prior written permission, except where permitted by law.

Third-party trademarks, product names, photographs, or other intellectual property remain the property of their respective owners.

14. Reviews & User Content

If you submit a review, photograph, comment, testimonial, or other content to Velvity, you represent that you have the right to submit that content.

You may not knowingly submit false, misleading, unlawful, defamatory, infringing, threatening, or fraudulent content.

By submitting content for publication, you grant Velvity a non-exclusive, worldwide, royalty-free license to use, reproduce, display, and distribute that content in connection with operating and promoting Velvity, subject to applicable law.

15. Acceptable Use

You may not misuse the Site, attempt to interfere with its operation or security, introduce malicious software, attempt unauthorized access, scrape the Site in violation of applicable law or our rights, impersonate another person, or use the Site to engage in fraudulent or unlawful activity.

We may restrict access to the Site when reasonably necessary to protect Velvity, our customers, or our services.

16. Disclaimer

We make reasonable efforts to provide accurate information and reliable products. However, except for warranties that cannot legally be excluded, the Site and products are provided subject to applicable product descriptions, manufacturer information, and legal protections.

Information provided on the Site regarding beauty, skincare, wellness, fitness, or similar topics is intended for general informational purposes and is not medical advice.

Individual experiences with products may vary.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Velvity will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, or any consumer rights or remedies provided by applicable law.

18. Privacy

Your use of the Site is also subject to our Privacy Policy and, where applicable, our Cookies Policy.

These policies explain how information may be collected, used, stored, and shared when you interact with Velvity.

19. Third-Party Services

Our Site may use or link to services operated by third parties, including payment processors, shipping providers, social-media platforms, analytics providers, and other service providers.

We are not responsible for the content or independent practices of third-party websites and services. Your interaction with those services may be governed by their own terms and privacy policies.

20. Changes to These Terms

We may update these Terms periodically to reflect changes to our business, Site, products, services, or legal requirements.

The updated version will be posted on this page with a revised “Last Updated” date.

Changes will apply prospectively except where applicable law permits or requires otherwise.

21. Governing Law

These Terms are governed by applicable laws of the United States and the applicable laws of the state in which Velvity is legally established or operates, without limiting any mandatory consumer protections that may apply based on a customer's location.

22. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.

23. Entire Agreement

These Terms, together with our Privacy Policy, Cookies Policy, Shipping Policy, Returns & Exchanges Policy, and any other policies expressly incorporated by reference, constitute the agreement between you and Velvity regarding your use of the Site and purchases from us.

24. Contact Us

If you have questions about these Terms, an order, or Velvity's policies, please contact us through the contact information provided on thevelvity.com.

Velvity
Website: thevelvity.com
Email: thevelvity@gmail.com