Last Updated: September 20, 2026

Velvity (“Velvity,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit thevelvity.com (the “Site”), make a purchase, communicate with us, or otherwise use our services.

By using our Site, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us, including your name, billing and shipping address, email address, telephone number, order information, purchase history, communications with us, and any information you voluntarily submit through forms or other features on our Site.

When you make a purchase, payment information may be collected and processed by our payment service providers, including PayPal and payment processors supporting credit or debit card transactions. We generally do not directly receive or store complete payment-card numbers.

We may also automatically collect certain technical and usage information when you interact with our Site, including your IP address, browser type, device information, approximate location derived from your IP address, pages viewed, referring pages, interactions with the Site, and cookie or similar technology identifiers.

2. How We Use Personal Information

We may use your personal information to process and fulfill orders; arrange shipping and delivery; process payments, refunds, and returns; provide customer support; communicate with you regarding purchases; operate and improve our Site; prevent fraud and protect the security of our business and customers; maintain appropriate business and transaction records; comply with legal, tax, accounting, and regulatory obligations; and, where permitted by law or with your consent where required, send marketing communications.

Where the GDPR applies, we process personal data under one or more lawful bases, including performance of a contract, compliance with legal obligations, our legitimate interests in operating and protecting our business, and your consent where consent is required.

3. Wix

Our Site is hosted and operated using Wix. Wix provides the e-commerce and website infrastructure that enables us to operate our online store.

Information collected through the Site may therefore be processed or stored using Wix's systems, databases, applications, and infrastructure. Wix states that it maintains technical and organizational security measures for its systems and provides tools intended to assist website owners with GDPR obligations. wix.com

For additional information about Wix's own data-processing practices, please review the Wix Privacy Policy.

4. Payments

We accept payments through PayPal and supported credit or debit card payment processors. When you submit payment information, your information may be provided directly to the applicable payment processor for purposes such as authorizing the transaction, processing your payment, preventing fraud, and complying with applicable financial regulations.

PayPal states that it generally acts as an independent data controller for its services and may provide merchants with information necessary to process transactions, such as a customer's name, email address, shipping address, telephone number, and transaction information. PayPal

You can learn more through the PayPal Privacy Center.

5. Dropshipping, Suppliers, and Fulfillment Partners

Velvity may use third-party suppliers, manufacturers, dropshipping providers, logistics companies, and shipping carriers to fulfill customer orders.

When necessary to complete an order, we may provide these parties with information such as your name, shipping address, telephone number, email address, product ordered, and other information reasonably necessary to fulfill and deliver your purchase.

We disclose only the information reasonably necessary for these providers to perform the applicable service. Some suppliers or fulfillment providers may operate outside your country of residence.

6. Other Third-Party Service Providers

We may disclose personal information to companies that provide services necessary to operate Velvity, including Wix, payment processors, suppliers and fulfillment partners, shipping carriers, website and IT providers, analytics providers, marketing providers, fraud-prevention services, professional advisers, and governmental or regulatory authorities when disclosure is required by law.

These third parties may process information according to their own privacy policies or pursuant to contractual obligations applicable to their services.

We do not sell personal information for money.

7. Cookies and Similar Technologies

Our Site uses cookies and similar technologies. Cookies are small pieces of information stored on your browser or device that may enable website functionality, remember preferences, maintain security, understand Site usage, and support analytics or marketing.

Cookies used through our Site may include essential cookies, which are necessary for the Site and checkout functionality; functional cookies, which remember certain choices or preferences; analytics cookies, which help us understand how visitors interact with the Site; and marketing cookies, where applicable, which may be used to measure advertising or provide more relevant content.

Wix explains that non-essential cookies, including certain analytics and advertising cookies, may require affirmative consent under GDPR. Wix Help Center

Where required by applicable law, non-essential cookies will not be placed until you provide consent. You may use the cookie banner or preference controls available on our Site to accept, reject, or modify your cookie preferences.

Please note that third-party applications installed on our Site may use their own cookies and tracking technologies and may be governed by their respective privacy policies. Wix Help Center

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including fulfilling orders, providing customer service, maintaining business and transaction records, resolving disputes, preventing fraud, and satisfying applicable legal, tax, accounting, and regulatory requirements.

Retention periods may therefore vary depending on the type of information and our legal obligations. When personal information is no longer reasonably necessary, we may delete or anonymize it, subject to applicable law.

9. International Data Transfers

Velvity operates in the United States. Some of our service providers, suppliers, technology providers, payment processors, and other business partners may process or store personal information in the United States or other countries outside the European Economic Area (“EEA”), United Kingdom, or your country of residence.

These countries may have data-protection laws that differ from those in your jurisdiction.

Where the GDPR or other applicable data-protection laws require safeguards for international transfers, we will rely on appropriate lawful transfer mechanisms, such as adequacy decisions, Standard Contractual Clauses, or other legally recognized safeguards, where applicable.

Wix states that it maintains servers in multiple locations, including Europe and the United States, and that transfers subject to European data-protection rules are handled in accordance with applicable data-protection requirements. Wix Help Center

10. Your Rights Under the GDPR

If the GDPR applies to the processing of your personal data, you may have rights concerning that information, subject to applicable exceptions and limitations. These may include:

• Right of access: Request confirmation of whether we process your personal data and obtain a copy.

• Right to rectification: Request correction of inaccurate or incomplete personal data.

• Right to erasure: Request deletion of your personal data in certain circumstances.

• Right to restriction: Request that we restrict processing in certain circumstances.

• Right to data portability: Receive certain personal data in a structured, commonly used, machine-readable format and, where applicable, request its transmission to another controller.

• Right to object: Object to certain processing based on legitimate interests and to processing for direct marketing.

• Right to withdraw consent: Where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of processing conducted before withdrawal.

• Rights concerning automated decision-making: Where applicable, exercise rights regarding decisions based solely on automated processing that produce legal or similarly significant effects.

To exercise applicable privacy rights, contact us using the information provided below. We may need to verify your identity before fulfilling a request.

11. Right to Lodge a Complaint

If you are located in the EEA and believe that our processing of your personal data violates applicable data-protection law, you have the right to lodge a complaint with the competent data protection supervisory authority, particularly in the EU/EEA country where you live, work, or where you believe an infringement occurred.

You may also contact us first so that we have an opportunity to address your concern.

12. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.

13. Children's Privacy

Velvity is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

14. Marketing Communications

If you choose to receive promotional emails or other marketing communications from Velvity, you may withdraw your consent or unsubscribe at any time by using the unsubscribe option included in the communication or by contacting us.

You may continue to receive transactional or service-related communications necessary to administer purchases, orders, returns, or your relationship with Velvity.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, services, technologies, legal requirements, or third-party providers.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. We encourage you to review this page periodically.

16. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns regarding how your personal information is handled, you may contact:

Velvity
thevelvity.com
Email: thevelvity@gmail.com
United States